Website Care Plans
Great websites require dedicated support. We offer the ongoing help and protection you need to focus on your congregation and your call. Our team works hard to make sure your website gets the attention it deserves - and does the job it was designed to do!
Is one of our website care plans right for you? Find out:
ALL SOFTWARE IS VULNERABLE
Software, including the WordPress framework your website is built on, needs updating to stay secure, and hackers are a continuous online threat.
ON THE WEB, CHANGE IS GOOD!
The community you're trying to reach is hungry for new content to read, watch and listen to - and you've got a great message to share. Keeping your website engaging and current is a great way to keep connecting with this community!
DIY? OH MY.
Could you do this yourself? Probably. But running regular backups of your site, keeping it secure and analyzing and updating your content takes time. We're here to be your technology easy button, helping you focus on your congregation and your call.
Ready to get started?
What Our Support Plans Include: ALL PLANS
Managed Hosting
Our premium hosting solution is specifically built for WordPress websites like yours.
Software Updates
Keeping your software updated is critical to your site's performance. We'll make sure to keep everything running smoothly with each new update.
Backups
Backups are insurance against anything going wrong with your site. We deploy a double back-up system for all sites on our support plans, ensuring that if something does go wrong, we'll be back up and running ASAP.
Security Monitoring
Our enterprise grade security provides constant monitoring to keep intruders and hackers out of your site.
Uptime Monitoring
We're always keeping an eye on your site to make sure it's up and running as it should.
Premium Theme & Plugin Licenses
If we built your site, you'll continue to receive access to our extended licenses on the themes and plugins we used to build and launch your site as part of your care plan subscription. On many sites, you'll get your money out of the standard care plan with this piece alone!
Email Support Ticket Desk
An easy way to request help, updates or simply ask questions. Response time goals are specified in each plan.
What Our Support Plans Include: PREMIUM PLANS
Support & Content Updates
Our Premium plans include support and content updates, so if you need to change or update your site, we'll take care of that for you. Time allotment is specified in each plan. Custom plans are available based on your needs.
Monthly Report
Gain insight into how your website is performing and the work that's being done each month to keep it in tip-top shape!
Pricing Tiers
- Premium Managed WordPress Hosting
- Up to 5,000 monthly visits
5 GB Disk
250 GB Bandwidth - Monthly Managed Software Updates
- Daily Backups
- Premium Theme & Plugin Licenses
- Uptime Monitoring
- Security Monitoring
- Email Support Ticket Desk: 3 Business Day Response
- Additional Support or Content Update Requests Billed at Standard Hourly Rate
- Premium Managed WordPress Hosting
- Up to 5,000 monthly visits
5 GB Disk
250 GB Bandwidth - Weekly Managed Software Updates
- Daily Backups
- Premium Theme & Plugin Licenses
- Uptime Monitoring
- Security Monitoring
- Email Support Ticket Desk: 2 Business Day Response
- Monthly Report
- 90 Minutes of Support Time
- Support time does not rollover; Any overage will be billed at a reduced hourly rate
Are you looking for more support?
If you need marketing, design and communications support beyond your website, our marketing retainers might be just what you need. Contact us for more information.